Careers

Here at our state-of-the-art facility Pleasant Paws Pet Center, we are known for serving each guest and clients with compassion, empathy, and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our guests and clients. Animal lovers welcome! We have a variety of positions for anyone looking to join.

If you believe your values match those of our company and you would like to be part of an outstanding family, we would love to hear from you. For inquiries regarding employment at Pleasant Paws Pet Center, please contact:

Theresa Viesto

theresa@pleasantpawspetcenter.com

or

rockvali@hotmail.com

A dog lover (obviously!) – we care deeply about the dogs & all animals in our care and you will too.

A team player – we have each other’s backs.
A perfectionist – we are always looking to learn and improve.
Brave – we see challenges as fun and are not afraid of failure.
Eager to learn about dog behavior and become experts in Playroom Management
Prior experience working with dogs is preferred.

You will:
Supervise playrooms and educate dogs
Proactively manage a large group of dogs in open-play to reinforce good behavior and keep them playing well. This is not just playing with dogs.
Continuously walk the room to reward positive behaviors and manage the energy level by redirecting dogs when necessary.
Learn our positive-reinforcement and redirection process for gently addressing undesirable behaviors.
Engage in stimulating, fun, educational activities and games with the dogs.
Care for all furry friends as if they were part of your family
Keep playroom safe & healthy
Keep playroom clean at all times.
Complete cleaning procedures to ensure the long-term cleanliness of the playroom.
Follow proper protocols with pet-safe cleaning solutions.

Work in the Spa
Bathe dogs of all sizes (some very large) using our state of the art Spa facility
Trim nails, clean teeth, and clean ears

You can:
Be around groups of playing dogs of all sizes
Spend up to 8 hours standing and walking
Work flexible days and hours, including evenings, holidays and weekends
Lift up to 40 pounds
Training: Prefer 1 year previous experience.
On the job training offered.

We are searching for an attentive, doting Pet Care Takers (Kennel Attendant) to oversee the well-being of the animals in our care. The Kennel Attendant’s responsibilities include cleaning runs/cages, administering medication, and providing animals with food and water. You should also communicate diminished functioning to the Veterinarian on call.

To ensure success as a Kennel Attendant, you should be able to anticipate and tend to the needs of animals. Ultimately, a top-notch Kennel Attendant will be able to tailor their care according to animals’ physical, emotional, and behavioral difficulties.
Kennel Attendant Responsibilities:

• Transporting animals to and from the kennels.
• Ensuring that the animals have ample, fresh food and water at all times.
• Cleaning animal waste, spilled food, hair, and other debris from the kennels.
• Disposing of trash in a timely manner.
• Grooming, playing with, and administering treatment to animals under the auspices of the Veterinarian.
• Accompanying animals on walks, if required.
• Calming animals who are in distress.
• Maintaining proper disease control protocols, including cleaning of facility
• Adjusting the air temperature to ensure that the animals remain comfortable.
• Treating all animals as they are their own.
• Reporting significant changes in functioning to the Veterinarian or medical professional on duty.
• Evacuating all animals if an emergency occurs.
• Care taking for dogs, cats, and pocket pets (birds, rabbits, lizards, etc.)
• Clean, fold, and stock kennel laundry throughout the center
• Other duties as assigned

Do you enjoy talking with people, making others happy, and staying busy? Do you love being around pets and value the important role they play in making our lives better? We do too. In fact, our business philosophy is built around reimagining the experience pets and their parents have when it comes to veterinary care, grooming, daycare, and boarding.

Our CSR’s is a pivotal role in the daily operations of the center. While often being the first part of the clients experience, the Customer Service Representatives will need to be enthusiastic and focused on ensuring clients and their pets feel welcomed and comfortable. Our Customer Service Representatives is our first impression to pets and pet parents and because of this needs to behave in a professional, welcoming, and warm demeanor, be empathetic to all guests and pets needs, and have an outgoing, others-focused personality. They must also have strong verbal communication skills, be able to handle calls, client concerns, and multiple tasks professionally and patiently.

• Manage client schedules.
• Communicate patient needs and information.
• Document pet and client encounters.
• Provide detailed information on veterinary care, grooming, daycare, and boarding services.
• Provide detailed information on retail offerings.
• Welcome the pet and client and initiate the check-in process.
• Process financial transactions.
• Manage the amenity bar.

Pleasant Paws Pet Center team members are expected to:

• Serve as a role model and champion of the Pleasant Paws Pet Center brand.
• Contribute to proper use and maintenance of all center equipment and overall cleanliness of the center and adherence to the company brand.
• Contribute to a positive and collaborative working environment for all members of the center team.
• Provide exceptional client service.
• Promote all center services.
• Ensure animals receive adequate food, water, enrichment, and exercise.
• Assist with the ongoing assessment, in conjunction with other team members, of animals within the center with respect to their health, welfare, general condition.
• Perform and monitor daily cleaning and sanitation of facility and supplies.

Why You’ll Love This Veterinary Technician Job
Are you passionate about providing exceptional care to pets and their pet parents? Do you want to work in a collaborative and positive environment where you are encouraged to grow?

A successful candidate will be client-centric, have a deep appreciation for the human-animal bond pet parents have with their pets, and will be passionate about giving back to and building a relationship with the local community. Potential candidates will be expected to embrace low stress handling philosophies and methodologies in animal care, be adaptable, and be enthusiastic about companion animal practice.

When you join our team, you will feel supported because your team is truly there for you, just like family! You will experience a work environment where leadership listens and encourages you both personally and professionally. You will come to work each day knowing you are making a difference in the lives of pets and their pet parents by providing exceptional care. With competitive compensation and benefits, leading edge technology, and the freedom to create your own success, you will experience an exciting career as a Veterinary Technician with us.

If you are passionate about supporting high standards of veterinary medicine and will excel in a collaborative environment where you are rewarded for success, are encouraged to operate at the top of your certification, pursue professional interests, and take the time to practice veterinary medicine in a patient centered way, then we want to talk to you!

Join our family and apply to be an important part of our family as a Veterinary Technician / Assistant today!

Your Day to Day

• Assist the veterinarian with routine patient appointments and surgical procedures including caring for and monitoring of pets, keeping them calm and secure, and assisting with restraint.
• Collect and process samples for diagnostics and collect and preserve laboratory samples that must be shipped offsite for testing.
• Prepare appointment rooms prior to scheduled patient visits and treatment rooms for surgery and prepare and administer medications, vaccines, serums, or treatments as prescribed by the veterinarian.
• Record patient medical history and medical notes as well as inventories of pharmaceuticals, equipment, and supplies and maintain controlled substance inventory and related log books, fill prescriptions, measure medications, and label containers and explain medications and potential side effects to clients.
• Take radiographs including dental radiographs, perform routine ultrasonic dental prophy including dental charting, and monitor general anesthesia.
• Dress and suture wounds, apply splints and protective devices, give enemas, perform catherization, ear flushes, intravenous feedings, and gavage.
• Maintain, sterilize, and store all instruments, equipment, and machinery to ensure proper working condition.
• Contribute to proper use and maintenance of all center equipment and overall cleanliness of the center and adherence to the company brand.
• Clean kennels, animal holding areas, surgery suites, and examination rooms to control the spread of disease.
• Contribute to a positive and collaborative working environment for all center employees and serve as a resource for other pet center associates as applicable and participate and support the onboarding of new center employees and development of medical, technical, and communication skills of all center employees.
• Work with the veterinary hospital team through daily patient caseload to deliver outstanding medical quality and direct center employees in a positive and efficient manner.
• Communicate with clients in a positive and efficient manner, educate and counsel them on preventive health care, behavior problems, dental care, and nutrition and utilize hospital technologies available (Telemedicine, texting, emails, etc.).
• Develop and maintain positive and lasting relationships with clients and community, serve as a role model and champion of the Company brand, and promote all center services.
• Practice veterinary medicine in compliance with local, state, and federal guidelines along with any Company quality standards

What You Will Bring to Our Team

• 1-2 years of clinical experience
• Excellent client communication skills
• Ability to lift 20+lbs., tolerate strong smells and noisy environments, and deal with physically and emotionally demanding situations
• Strong interpersonal skills and a client-centric focus
• Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience
• Highly collaborative nature and ability to deal with ambiguity as well as learning on the fly
• Certification or desire to become certified our company can help!

What You Will Bring to the Team

• Strength and stamina to keep up with active dogs of all sizes
• Knowledge of basic animal behavior
• Must be 18 years of age or older
• Ability to effectively communicate using phones, headset, computers, and mobile devices
• The ability to follow directions with and without supervision and ask questions when a task is unclear
• The ability to lift objects or pets of at least 30lbs
• The ability to work with computers and other office equipment; the ability to spell, alphabetize, and perform basic mathematics; and the ability to provide exceptional customer service
• Working as a team with others
• A passion for animals
• Schedule: Cover some Holidays.
• Monday to Saturdays. Days off in the week.
• Weekend availability
• Ability to commute/relocate: Newtown, CT 06470: Reliably commute or planning to relocate before starting work (Preferred)

Benefits

We offer an attractive package including competitive pay, life insurance, health benefits, pet care savings, and retirement savings.

Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.